Category Archives: CRM Implementation

The Phased Roadmap Approach: Why Trying to ‘Do It All At Once’ Fails

Phased Roadmap Approach

The phased roadmap approach delivers projects in manageable steps — foundation, automation, reporting — reducing risk and doubling success rates compared to big-bang launches.

Change Management for CRM Implementations: Why It’s the Make or Break Factor

Change Management for CRM Implementations

Discover why change management for CRM implementations is the key to success. Learn how to get your team on board, boost adoption, and maximise ROI.

Why Your CRM Is Only as Good as Your Business Processes

CRM and business processes

Your CRM is only as good as your business processes — no matter how powerful the system, it can’t fix broken workflows. In this article, we’ll explore why optimising processes first is the key to unlocking your CRM’s full potential. Why Your CRM Is Only as Good as Your Business Processes Let’s get one thing […]

The 7 Hidden Costs of a Poorly Implemented CRM (and How to Avoid Them)

poorly implemented crm

Let’s be honest: buying a CRM is the easy part. You pick a platform, hand over your credit card, and—boom—you’re the proud owner of a shiny new piece of software that promises to revolutionise your business. But here’s the twist… if it’s a poorly implemented CRM, it can actually slow you down, frustrate your team, […]